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This was the email loyal ANZ customers received letting them know the sole Forster branch would close its doors to the public later this year.
"Through our digital channels and contact centres, you can now manage most of your banking from the comfort of your home, office or while you're on the move," the email continued.
"To support our customers' changing preferences, we're making some changes to our branch network and as a result, our Forster branch will permanently close on Thursday, September 30 September."
The email also offered to assist its loyal customers, advising them to reach out via email.
I was beyond disappointed when I received news that another bank in our region would be closing its doors.
- Stephen Bromhead
That email requesting answers has gone unopened and unanswered.
The Taree branch is now the closest for Great Lakes residents, meaning a drive of more than 50 minutes for a large section of the community who do not drive and rely on public or family transport, or who are not confident using the electronic banking system.
The branch is open limited hours from 9.30am -4pm Monday and Thursday, until 5pm on Friday, and closed on Tuesday and Wednesday.
An annoyed Stephen Bromhead has advised ANZ customers to rethink where they put their money.
"I was beyond disappointed when I received news that another bank in our region would be closing its doors," the Member for Myall Lakes said.
Also making news:
"The Forster ANZ branch is the latest in string of banks which have made what they're calling a commercial decision to close branches in the Myall Lakes," Mr Bromhead said.
"ANZ, Commonwealth, Westpac, NAB and more have already closed branches across our region.
"These banks have walked out, putting profit above their social responsibility.
"These banks are leaving behind the countless seniors and others in our communities that rely on in-person transactions without a second thought.
"The way banks are turning their backs on regional communities is unacceptable as such, in light of ANZ's recent decision I advise local customers to re-evaluate who they are banking with and consider switching to banks which are continuing to support our region with face-to-face banking services."
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Jeanene Duncan
Jeanene has more than 40 years experience as a regional and rural journalist starting at The Land Newspaper. She also worked for Stock Journal Newspaper (SA), McPherson, Fairfax newspapers and Rural Press, and contributed to various magazines.
Jeanene has more than 40 years experience as a regional and rural journalist starting at The Land Newspaper. She also worked for Stock Journal Newspaper (SA), McPherson, Fairfax newspapers and Rural Press, and contributed to various magazines.
