In an evolving response to the COVID-19 pandemic, MidCoast Council is temporarily changing the way it delivers services to the community to support Federal and State government measures to reduce the spread of the virus in the community.
"We are focused on continuing to deliver services to our community as much as possible given the current circumstances," general manager Adrian Panuccio said.
"Council has a range of essential services that will continue such as water provision and sewer services, road maintenance and rubbish collection."
Mr Panuccio said while some services would be altered, MidCoast Council would continue to be accessible and open for business via phone, email and online.
Several non-essential functions of council have closed, or will be closing, in line with the Federal government's COVID-19 response.
We are doing everything we can to support our staff and customers in these challenging times and are committed to ensuring the vital services we rely on continue.Adrian Panuccio
- The Manning Entertainment Centre
- All council owned pools, including the YMCA facilities in Taree, Forster and Wingham.
Closures effective Friday, March 27.
- All customer service centres for face-to-face services, however the community can still access council over the phone or online;
- All libraries, with on-line services continuing to be available;
- All visitor information centres, with phone and online support available for local tourism operators;
- The Manning Regional Art Gallery.
MidCoast Council will continue to provide essential services to the community and the following facilities remain open for business including:
- Gloucester's Service NSW and Services Australia (Centrelink) agencies
- Waste Management Centres
Council public amenities will remain open while these facilities can be appropriately cleaned and hygiene facilities can be provided.
Council is endeavouring to provide toilet paper and soap where possible, however is battling an increase in theft and vandalism.
Facilities may be closed on short notice if these requirements are unable to be fulfilled.
The annual bulky waste collections have also been suspended at this point in time to prioritise weekly and fortnightly rubbish collections.
"We are doing everything we can to support our staff and customers in these challenging times and are committed to ensuring the vital services we rely on continue," Mr Panuccio said.
"We look forward to being able to return our services to the community as soon as it is responsible to do so."
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