Office Administrator

Fuse Recruitment

Base pay $65k - $68k
"11.5% Super & 17% Leave Loading"
Permanent Full time Standard business hours
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Full job description

Our client is a long service leave provider for the construction industry with a solid reputation and is looking for a ambitious consultants to join their quickly growing team.

The Role:

As an Office Administrator you will be the first point of contact for new and existing members, helping set up new accounts, making changes to their accounts and ensuring all their details are correct and up to date.

What are the benefits?

  • Energetic culture and working atmosphere
  • Supportive team and management
  • Opportunity for permanent position
  • Generous salary package
  • Above average Superannuation
  • 17.5% Annual Leave loading
  • Well -Developed Health & Well being program
  • WFH Flexibility

What will you be doing?

  • Manage the effective resolution of administration queries and associated activities with a relationship-based approach focusing on engaging, educating, and empathising with members individual circumstances and supporting appropriate outcomes in accordance with legislative requirements.
  • Work effectively to deliver on service level and quality targets at an individual level, providing a positive member experience.
  • Identify, address, and resolve case related issues and complaints, escalating where appropriate, and identifying areas for continuous improvement in processes, capability and/or behaviours.
  • Take responsibility and drive own personal performance and development.
  • Perform a range of day-to-day administrative duties or assist with other duties as required.

What do you need?

  • Customer Service/Administrative experience
  • Experience within a fast paced or call centre environment
  • Effective communication, negotiation and influencing skills
  • Highly organised with that "can do" attitude
  • Ability to work in a team-based atmosphere
  • A strong eye for detail

For a confidential discussion about this opportunity, please call Amy Hatfield on 0435 727 524 or send your application to ahatfield@fuserecruitment.com

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!




Perks & benefits
Additional super
Charity events
Christmas party
Close to train station
Close to tram stop
Coffee & tea
Company laptop
Employee of the month
Flexible Hours/Time
Flexible location
Flexible working hours
Work From Home
Pay comparison
Market average based on all Office Administrator jobs in Melbourne VIC
Above avg. range
$65k - $68k
Market average
Market average
This job pays above average

Equal Employment Opportunity
Equal Employment
Opportunity (EEO)
Fuse Recruitment supports the following Equal Employment Opportunity programs:
Grad programs Grad programs Internship programs Internship programs

Job details
Date posted
16 Jun 2022
Expiring date
15 Aug 2022
Admin & Office Support
Administration Assistants
Above avg.
$65k - $68k
Contract type
Work type
Full time
Job mode
Standard business hours
Financial services
Private business
Work Authorisation
Work visa

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